Where To Buy A Helix Mattress?

Where to Buy a Helix Mattress?

If you’re looking to buy a Helix mattress, you have several purchasing options available to you. The most direct and common way to purchase a Helix mattress is through the Helix Sleep website. Additionally, Helix mattresses can be found on popular online retail platforms, and in some physical showroom locations for those who prefer to test the mattress in person.

Buying Directly from the Helix Sleep Website

One of the most convenient ways to purchase a Helix mattress is directly from the Helix Sleep website. Shopping online through their official website, you gain access to the full range of Helix mattress options, including the various lines such as Helix Standard, Helix Luxe, and the Helix Kids for younger sleepers. Being directly from the manufacturer, you can rest assured of the authenticity and quality of the product.

Customization and Consultation

One of the unique benefits of buying directly from the Helix website is the ability to customize your mattress. Helix offers a sleep quiz that helps determine the best mattress option tailored to your specific sleep positions, body type, and firmness preferences. This is a great perk, especially for first-time buyers who may not be fully aware of what type of mattress suits them best.

Exclusive Offers and Promotions

Moreover, purchasing directly from HelixSleep.com often comes with special offers, discount codes, and promotional deals that might not be available elsewhere. Seasonal sales, bundle deals, and financing options through partner companies can make buying more affordable.

Buying a Helix Mattress from Online Retailers

If you prefer the familiarity and simplicity of established online retail platforms, you can also purchase Helix mattresses from places like Amazon. There are several benefits to taking this route.

User Reviews and Ratings

Online retail platforms provide a plethora of user-generated reviews and ratings which can be incredibly helpful in making an informed decision. Seeing feedback from other customers can offer real-world insights on the durability, comfort, and overall performance of the mattress.

Return Policies and Customer Service

These platforms often have established customer service and return policies that provide additional peace of mind in case the mattress doesn’t meet your expectations. However, it’s essential to read through the specific return policies as they could differ from what’s offered directly by Helix Sleep.

Physical Showrooms and Retail Partners

While Helix is primarily an online brand, they have also extended their reach to select physical showrooms and retail partners. This option caters to customers who prefer to see and test the product before making a purchase.

Partnering with Showrooms

Helix has partnered with various showrooms and retail stores across the country. By visiting a showroom, you get the opportunity to physically experience the mattress, test its comfort and firmness, and directly consult with sales experts. These experts can provide personalized advice and help you find the most suitable mattress based on your sleep needs.

Find a Nearby Showroom

You can find details of these physical showrooms through the Helix Sleep website, which provides a store locator tool. Simply input your location, and the tool will display the nearest authorized Helix retail partners.

Helix Mattresses and Sleep Solutions

It is also valuable to understand that Helix offers more than just mattresses. By buying through their platforms, you can explore a full range of sleep products designed to enhance your sleeping experience.

Mattress Toppers, Pillows, and Bed Frames

Besides mattresses, Helix also provides mattress toppers, pillows, and bed frames. Each product is designed to complement your Helix mattress, ensuring you get a harmonized sleep environment. Take, for example, the Helix Adjustable Pillow, which offers customizable fill levels to cater to different sleep positions and preferences.

Bedding Accessories

Helix also has a line of bedding accessories, including cooling sheets, mattress protectors, and weighted blankets. These products are intended to enhance the overall quality of your sleep alongside your Helix mattress.

Financing Options for Helix Mattresses

A Helix mattress is an investment in quality sleep, and for many, making such a purchase can be a significant financial decision. Thankfully, Helix offers various financing options.

Numerous third-party financing options are available when purchasing through Helix Sleep’s website, including partnerships with platforms like Affirm. By opting for financing, payment becomes more manageable, spreading the cost over several months.

Top 5 Mattresses Recommended By GoodSleepHub.com

It’s critical to read all the terms and conditions associated with the financing options, including interest rates and repayment terms, to make an informed decision.

Trial Period and Warranty

One of the substantial benefits of purchasing a Helix mattress is the trial period offered. Helix provides a 100-night sleep trial, allowing you ample time to decide if the mattress suits your needs. If you’re unsatisfied within this period, you can initiate a return for a full refund.

Additionally, Helix mattresses come with a 10 to 15-year warranty, depending on the model. This ensures that any manufacturing defects or significant durability issues are covered, providing additional peace of mind with your purchase.

Shipping and Delivery

Most Helix mattresses, when purchased through their website, come with free shipping within the contiguous United States. The mattresses are usually compressed, rolled, and shipped in a box directly to your doorstep. The convenience of this method allows for easy handling and setup.

International shipping options and policies may differ, so it’s advisable to review the shipping terms if you’re purchasing from outside the US.

Setting Up Your Helix Mattress

Once your Helix mattress is delivered, setting it up is straightforward. The mattress typically arrives compressed and rolled up in a box. Follow these simple steps to set up your Helix mattress:

1. Carefully remove the mattress from the box and place it on your bed frame or foundation.
2. Cut away the plastic wrapping, being cautious not to damage the mattress fabric.
3. Allow the mattress to unroll and expand. It may take a few hours to fully expand to its intended size.

You can sleep on your Helix mattress the same day it arrives, but optimal comfort and full expansion might take up to 48 hours.

Customer Support and Care

Customer service is a crucial aspect when buying a mattress. Helix Sleep offers robust customer support through various channels. Their website provides detailed FAQs addressing common questions related to products, shipping, returns, and warranties.

For more personalized inquiries, you can contact Helix’s customer service team via email or phone. They aim to provide timely and supportive responses to ensure your shopping experience is both positive and seamless.

Comparison with Other Brands

Helix mattresses stand out for their customization options and tailored sleep solutions. Compared to other popular online mattress brands like Casper or Purple, Helix offers a more personalized approach by assessing individual sleep needs through their online quiz.

While some brands focus primarily on universal comfort with one or two models, Helix caters to varied preferences with their diverse range of products, addressing different firmness levels and sleep styles.

Finishing Thoughts

Purchasing a Helix mattress can be a straightforward and satisfying experience. Whether you choose to buy directly from the Helix Sleep website for the customization options and exclusive deals, through online retailers for ease and customer reviews, or via physical showrooms to test the mattress in person, you have multiple highly convenient avenues. Helix’s commitment to quality, coupled with their expansive range of sleep products and supportive customer service, makes them a favored choice for many seeking to improve their sleep quality. Consider your personal preferences and needs when choosing your purchase method, and you’ll be well on your way to enjoying a restful night’s sleep.


  • Dominic Johnson

    Hello! I’m Dominic Johnson, the whimsical wizard behind the world of sleep at GoodSleepHub.com. With a background in Sleep Psychology and a quirky love for all things dozy and dreamy, I bring a sprinkle of fun to bedtime blues. I've spent my career unraveling the mysteries of the Sandman, turning dense science into cozy bedtime stories. When I'm not buried in research papers or testing the fluffiness of the latest pillows, I'm usually found playing impromptu lullabies on my old guitar for my twin daughters or teaching my labrador, Rocket, new tricks. My approach to sleep is simple: blend science with a touch of magic and a hearty laugh.

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